Scheduled Maintenance - WCPSN Patches: Wed Oct 17, 2018 | 1700-2000 - Purpose: Patch and Infection Management process require system reboots. Impact: All Users will experience intermittent access to https://gateway.wcpsn.net during this time. MDCs will function, IIQ will be intermittent. Dispatch will have intermittent access to Open Query. User Responsibility: User must be logged out of all Gateway application before 1700 or they will be forced off. Dispatch will be contacted directly concerning OQ. If you would like more details about this issue, please contact us at help@wcoh.net or +1-513-695-4357 Option 4.

Scheduled Maintenance - ShoreTel Patching+Reboot: Wed Oct 17th, 2018 1700-2000 - Purpose: Maintenance and Patching of the Shoretel Phone System requires system reboots. Impact: All Users will experience intermittent access to Auto Attendants, Recordings, Voicemail and Work Groups. Phones will be able to receive and place calls during this time frame. User Responsibility: None, other than be aware of the scheduled maintenance. For more details, please contact us at help@wcoh.net or +1-513-695-4357 OPTION 2.