Purpose: Maintenance and Patching of the Shoretel Phone System requires system reboots. Impact: All Users will experience intermittent access to Auto Attendants, Recordings, Voicemail and Work Groups. Phones will be able to receive and place calls during this time frame. User Responsibility: None, Other than be aware of the scheduled maintenance. For more details, please contact us at help@wcoh.net or +1-513-695-4357 OPTION 2.